Merchant Support Specialist (SaaS & E‑commerce)

London Source: WhatJobs
£28,000–£36,000

Swap is building an AI-native platform powering agentic commerce. We seek a Customer Support Specialist to guide merchants, troubleshoot platform questions, and ensure exceptional service as our Support team scales.

You’ll work with CX, Product, Ops, and Engineering to surface issues, improve workflows, and enhance support experiences while handling inquiries from shipping, orders, accounts, and returns.

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Full job description from WhatJobs. Apply for this role →

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