Merchant Support Specialist — SaaS & E‑commerce
London
Swap is seeking a reliable Customer Support Specialist to be the frontline voice for merchants, resolving issues quickly and clearly.
Swap is building an AI-native platform powering agentic commerce. We seek a Customer Support Specialist to guide merchants, troubleshoot platform questions, and ensure exceptional service as our Support team scales.
You’ll work with CX, Product, Ops, and Engineering to surface issues, improve workflows, and enhance support experiences while handling inquiries from shipping, orders, accounts, and returns.
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London
Swap is seeking a reliable Customer Support Specialist to be the frontline voice for merchants, resolving issues quickly and clearly.
London
Swap is the infrastructure behind modern agentic commerce.
London
Swap is the infrastructure behind modern agentic commerce.
London
Swap is the infrastructure behind modern agentic commerce.
London
We’re building the future of global commerce. Seamless, profitable, and intelligent.
London
Swap is the infrastructure behind modern agentic commerce.
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