Customer Experience Centre Manager - On-site Cheshire

Jones Lang LaSalle Incorporated is seeking a Customer Experience Centre Manager to lead the CEC in Birchwood, Warrington, on-site for the HSBC JLL Account across ~350 sites. You will drive scheduling, escalation management and cross-team communication to meet client expectations and contract standards.

Reporting to the UK Engineering Operations Manager, you will oversee prioritisation of work orders, maintain SLA/KPI targets, and steer the quoting process while coordinating with WE&O Managers

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