Client Lead - AI Consulting firm - CPG/FMC/Retail - Agentic AI

An award-winning AI Consulting firm is looking for an experienced Client Lead to take ownership of a major CPG relationship and play a key role in developing the account.

This is a senior, high-visibility position combining executive client engagement, strategic programme leadership and commercial growth . You’ll act as the senior point of contact for the client, ensuring that delivery remains aligned to business priorities while identifying opportunities to deepen and expand the relationship.

The role

• Own and develop a strategic CPG client relationship, building trusted relationships with senior business, data and technology stakeholders.
• Understand the client’s priorities and translate their challenges into opportunities for Data, AI and consulting solutions.
• Shape and develop new opportunities, working with internal specialists to create compelling propositions and drive them through to completion.
• Provide senior-level oversight of a major programme, ensuring workstreams remain focused on business outcomes and agreed objectives.
• Lead executive governance discussions, bringing clarity to strategic decisions, risks, dependencies and escalations.
• Partner closely with the Delivery Lead, providing the strategic and commercial leadership alongside operational delivery.
• Take responsibility for the commercial health of the account, including revenue, margin, pipeline, scope and contract discussions.
• Develop and maintain a clear account-growth strategy and a healthy pipeline of future opportunities.

About you

You’ll have a strong track record in Data & AI Consulting with experience managing significant client relationships and developing accounts.

You’ll ideally bring:

• Proven experience engaging and influencing senior/executive stakeholders.
• A track record of identifying, shaping and winning new business.
• Experience providing strategic oversight of complex programmes and managing senior governance.
• Strong commercial awareness, including revenue, margin, pipeline and contractual negotiations.
• A broad understanding of Data, Analytics and AI, and the ability to connect technology to tangible business outcomes.
• The confidence and credibility to operate independently with senior clients.
• Excellent communication, influencing and negotiation skills.

Experience within CPG/FMCG, retail or another consumer-facing environment would be advantageous, particularly exposure to areas such as marketing, sales, customer strategy, revenue growth or supply chain.

This is an opportunity to join a growing, award-winning AI consultancy in a senior role where you’ll have significant influence over both client outcomes and account growth .

London | Hybrid – 2–3 days per week on client site

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