IT Services Engineer (SC Clearance)

Synergize Consulting are now hiring for an IT Services Engineer to work onsite at a leading defence client of ours on a contract basis.

This is a varied role covering many key areas of support to a large deployment project and involves supporting both hardware and software systems, ensuring equipment is configured correctly, and performing testing before deployment to users or client environments.

You will play a key role in maintaining IT infrastructure and ensuring systems are ready for operational use.

Key Responsibilities:

• Install, configure, and maintain critical IT hardware
• Install, update, and troubleshoot operating systems and business software
• Test and validate IT equipment before deployment to ensure reliability and performance
• Diagnose and resolve hardware and software issues reported by users
• Assist with system upgrades, patching, and routine maintenance tasks
• Document configurations, testing procedures, and support activities
• Support the rollout of new hardware and software across the organisation
• Work closely with internal teams to ensure smooth IT operations

Experience required:

• A demonstrable background in IT hardware and software support
• Strong hands-on engineer skills, including those related to deployment, rollout, installation and testing
• Strong troubleshooting and problem-solving skills
• Knowledge of Windows operating systems and common business applications
• Familiarity with testing processes, prior to system launches and go-live
• Ability to manage hardware assets, logging correctly within internal systems and managing them through the deployment lifecycle
• Experience working with switches, routers and servers within a deployment/installation environment
• Due to the nature of the client, it would be an advantage for candidates to hold, or be eligible and willing to undergo, a certain level of security clearance (SC).

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