Cluster Manager

Cluster Manager | Fashion Retail | Swindon | £42,500 + Benefits

Are you an experienced Cluster Manager or Area Manager looking for your next challenge? We're recruiting for a Cluster Manager to oversee a portfolio of fashion stores for an established multi-brand retail business, based in Swindon.

This is a hands‑on, commercially focused role where you'll lead Store Managers, drive sales and KPIs, and play a key role in developing teams and improving performance across multiple locations.

What's on Offer

• £42,500 per year + benefits
• Generous staff discount
• 28 days holiday including bank holidays
• Multi-site responsibility across an established fashion retail business
• Career progression opportunities
• Supportive, people-first company culture

The Role

As Cluster Manager, you'll have overall responsibility for the commercial and operational performance of a group of stores. You'll work closely with Store Managers to drive sales, improve KPIs, develop people and maintain high standards across every location.

Key Responsibilities

• Leading, coaching and developing Store Managers and their teams
• Driving sales, KPIs and commercial performance across the cluster
• Reviewing store performance and identifying opportunities to improve results
• Supporting Store Managers with recruitment, onboarding and team development
• Ensuring strong operational, visual merchandising and customer service standards
• Managing performance and supporting succession planning across the cluster
• Working closely with senior leadership to deliver wider business objectives
• Regularly visiting stores and being a visible, hands‑on retail leader

About You

• Proven experience as a Cluster Manager, Area Manager or in a similar multi-site retail management role
• Strong fashion or lifestyle retail experience
• A proven track record of driving sales, KPIs and commercial performance
• Experience leading and developing Store Managers across multiple locations
• Confident analysing performance and turning commercial data into action
• Strong people leadership, coaching and communication skills
• Organised and comfortable managing multiple priorities
• Hands‑on, energetic and willing to roll your sleeves up when needed
• Passionate about delivering great customer experiences and developing people

If you're an experienced Cluster Manager, Area Manager or multi-site retail leader looking for your next opportunity.

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