Field Service Engineer (HVAC Systems)

Are you a Field Service Engineer looking for a new opportunity? Our clientshelps improve building systems by providing energy-saving solutions for HVAC, plumbing, gas transmission, and fire safety systems. They support customers with cost-effective products and services that help manage and improve building performance throughout its lifecycle

Field Service Engineer

Permanent

Excellent Salary

7:30 am - 15:30 pm Monday to Thursday, 7:30 am - 12:30 pm Friday

London

Field Service Engineer

Job Description

• Install, commission, repair, overhaul, and service our products, ensuring work quality meets or exceeds agreed standards, while strictly following established procedures.
• Troubleshoot and resolve issues within our product range and perform root cause analysis
• Provide concise and accurate reports on work performed on-site, completing all associated job paperwork accurately and on time.
• Stay up to date on the company's product range, enabling you to promote and offer alternative equipment or services to customers, and identify opportunities for additional services during on-site visits.
• Deliver exceptional customer service, addressing individual customer requirements and providing proactive, efficient, and effective solutions.
• Develop & coach members of the team

Essential Experience/Skills/Qualifications

• Capacity to work independently and with minimal supervision in the field.
• High levels of self-motivation, with a commitment to delivering quality and efficiency.
• A proactive and flexible approach.
• Exceptional customer service and communication skills.
• Ability to work in a team, managing relationships with key stakeholders, including customers.
• Detail-oriented, proactive, and able to perform well under pressure.

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