Retail Operations Manager (Interim)
United Kingdom
We’re looking for a Retail Operations Manager to drive the effectiveness, consistency and commercial success of RHSU’s retail operations.
Location: Royal Holloway Students’ Union
Salary: £28k - £32k per year
The role
We’re looking for a People Officer – Talent & Systems to join our People & Culture team and help deliver an efficient, professional and people-focused HR service across RHSU.
Reporting to the HR Manager , you’ll provide generalist HR support across the employee lifecycle, with a particular focus on talent acquisition, recruitment, onboarding, HR systems and workforce data . You’ll work closely with managers and leaders across the organisation, helping us attract and retain great people while ensuring our HR records and processes are accurate, compliant and effective.
The role will also play an important part in improving our HR systems, processes and employee experience , including projects focused on enhancing the employee lifecycle and reviewing RHSU’s Total Rewards package.
With around 50 permanent employees and over 200 casual student staff , this is a varied role with the opportunity to make a real impact across the organisation.
For more information about us please look at our Job Pack here and the Job Description here.
About us
Royal Holloway Students’ Union (RHSU) is here to support, represent and enhance the student experience at Royal Holloway, University of London. We provide a wide range of services, activities and opportunities for students, from advice and representation to societies, sports, events and commercial services.
Behind everything we do is a diverse team of around 50 permanent employees and over 200 casual student staff , working across different areas of the organisation.
Our People & Culture team plays an important role in supporting this workforce, creating a positive employee experience and ensuring our people have the support, development and opportunities they need to thrive. This role is an exciting opportunity to contribute to that work while helping us continue to develop our people processes, systems and culture.
Our work focuses on:
We’re committed to fostering a collaborative, inclusive culture and investing in our people, infrastructure, and sustainability to ensure we’re fit for the future.
If you’re excited to challenge the status quo and help shape student life, we’d love to have you on our team!
Benefits
We offer an extensive benefits policy including the following:
Job Type: Full-time, Fixed Term (12 months)
Grade and salary range : Grade 4, £28 - £32k. Salary is subject to RHSU’s Pay & Reward Policy.
Hours of Work: 35 hours per week, Monday-Friday, 60% in the office. . Hours can be arranged in line with RHSU’s flexible working approach and to suit the needs of the organisation.
Closing date: October 31st 2026
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