Field Service Engineer

Field Service Engineer (Industrial Equipment) - Gloucestershire (Cheltenham HQ) + UK Travel - £35000 per annum

An established UK manufacturer and supplier of high-quality industrial dry-steam cleaning equipment is looking to hire a Field Service Engineer to support continued growth following a recent acquisition by a global parent company. This is a hands-on role based from Cheltenham, Gloucestershire, with regular customer site work and occasional travel.

If you enjoy fault-finding, repairs and customer-facing engineering work, and want to develop your skills alongside experienced technical specialists, this could be a great fit.

The Role

Working a 37-hour week, you'll be responsible for servicing, repairing and supporting specialist industrial equipment both at the workshop and on customer sites.

Key responsibilities

• Service and repair customer equipment at the Cheltenham premises
• Attend customer sites to carry out on-site servicing and repairs
• Provide installation support and training for new equipment
• Produce quotations, issue service reports, and maintain accurate work logs
• Act as a technical support backup for other engineers and end users, working closely with the wider team

Additional requirements

• Carry out other reasonable tasks aligned to the role
• Very occasional travel to mainland Europe may be required

What We're Looking For

• Minimum 2 years' experience in a technical service role repairing/servicing electrical equipment or machinery (including 3-phase)
• Strong mechanical aptitude and practical engineering experience
• Detail-oriented with a problem-solving mindset
• Confident working independently and as part of a team
• Good communication and customer service skills with the ability to understand user needs
• Competent IT skills (ideally Word, Excel, Outlook)

Essential Requirements

• Full clean UK driving licence
• Passport
• Right to work in the UK

Benefits

• Shared use of company van
• 25 days holiday, rising to 28 days with long service
• Workplace pension enrolment

Location

Gloucestershire (Cheltenham HQ) with frequent field-based work (UK-wide, as required)

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