Experience in an IT support, infrastructure or field-engineering role
A good basic understanding of networking, including DHCP, DNS, TCP/IP, VPNs, NAT, switches, firewalls, Wi-Fi and VLANs
Some hands‑on Microsoft 365 administration experience
Confidence setting up and troubleshooting PCs, laptops, servers and other devices
Good Windows troubleshooting skills, including printer, email, OneDrive and network connectivity issues
An interest in project delivery and building new technical environments
Good communication skills and a professional approach when working with customers
A willingness to travel to client sites when required
A full UK driving licence
Responsibilities:
Assisting with new client onboarding and environment builds
Supporting onsite discovery, documentation and technical setup for new customers
Configuring and installing network equipment
Supporting Microsoft 365 tenant setups and migrations
Supporting file migrations, including SharePoint, OneDrive and server-based data
Preparing and deploying laptops, desktops, servers and other devices
Assisting with Windows Server builds and upgrades
Supporting larger rollout projects such as PC refreshes and device upgrades
Supporting Autopilot and modern device-management deployments
Installing hardware, patching equipment and helping with rack builds
Tracing cables and troubleshooting issues during onsite installations
Helping with Cyber Essentials-related technical work where required
Resolving technical problems that arise during project rollouts
Producing clear documentation and handing completed work over to the support team
Travelling to customer sites across the UK when required, with expenses covered
Technologies:
Hardware
Support
Microsoft 365
NAT
Network
SharePoint
TCP/IP
Windows
Office 365
Linux
VPN
More:
We are a growing Managed Service Provider based in Edenbridge, offering an office-based Projects Engineer role with travel to client sites across the UK. This is a great opportunity for someone with a solid foundation in IT support who wants to develop project experience, working alongside experienced engineers and project managers to deliver a varied range of customer projects. We offer training and support from experienced technical colleagues, exposure to a broad range of technologies and customer environments, a clear route from IT support into project engineering, and a bonus scheme in addition to the basic salary. The role combines office-based configuration with onsite delivery and provides the opportunity to take on greater project ownership as your experience develops.
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