HelloKindred is seeking a Service Desk Architect to lead the design and transformation of End User Support in a hybrid environment. You will define operating models, governance, data flows, and supplier frameworks across multiple teams and banks to drive resilience and user experience.
The role emphasizes automation, AI-assisted support, and continual improvement while aligning with regulatory controls and outsourced delivery models. A strong background in Financial Services is preferred.
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London
We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities…
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