Client Services Executive – Deva Travel

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Client Services Executive - Deva Travel

Job Purpose

Based in the Deva Travel store in Chester city centre, this role is responsiblefor providing sales, administrative and service support, playing an integral part in the overall performance and achievement of Deva Travel. To be proactive and solution focused, casting a critical eye over clients’ holidays.

Key Job Responsibilities

• Maintaining up to date client information in Traveller.
• Process amendments to bookings in line with the amendment process and minimum standards.
• Checking accuracy of invoices & tickets and processing correctly in the system.
• Following up with clients & Suppliers for booking forms and payments and processing payments in the system.

This is a full-time position based at the Deva office working Monday to Friday 9.00am – 5.00pm.

There are many benefits to being part of the team at ITC Travel Group, some of these are:

• Holiday allowance starting at 25 days plus bank holidays, increasing with length of service
• Hybrid and flexible working opportunities
• Paid volunteering days
• Ongoing training and development including overseas educational trips
• Access to discounts and offers on your own holidays
• Enhanced family friendly benefits
• Plus more!

We also really value our culture and you can read more about this in our own Culture Deck.

Renowned as ‘the travelled agents’, Deva Travel is a multi‑award-winning travel agency with first‑hand knowledge and experience of a breadth of destinations. Priding themselves on the bespoke service they deliver to their clients, the Deva Travel team go above and beyond to create the best holiday experiences possible.

Our passionate commitment to fulfilling and exceeding our clients' dreams and desires is at the heart of what we do.

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