We’re working with a leading facilities management and commercial refrigeration contractor to appoint a Refrigeration Engineer Manager to lead a team of engineers across a multi-site retail and industrial contract portfolio.
This is a hands-on leadership role combining technical oversight, team management, and client-facing responsibility. You’ll ensure optimal performance, compliance, and reliability of refrigeration systems while developing your team and driving continuous improvement.
Key Responsibilities
Lead, mentor, and manage a team of refrigeration engineers and senior technicians across multiple sites
Oversee planned preventative maintenance (PPM), reactive breakdowns, and project works on commercial and industrial refrigeration systems (including CO₂, transcritical, and parallel compression systems where applicable)
Ensure compliance with F-Gas, H&S, PSM, and client-specific standards and audit requirements.
Manage workload planning, call-out rotas, and on-call cover to meet SLAs and KPIs.
Drive first-time fix rates, reduce repeat calls, and improve system uptime through root cause analysis and engineering solutions.
Liaise with clients, site managers, and internal stakeholders to agree priorities, scopes of work, and improvements.
Own technical documentation: P&IDs, maintenance records, risk assessments, method statements, and compliance logs.
Support tendering, scope definitions, and resource planning for new and existing contracts.
Contribute to recruitment, training, and competency development within the engineering team.
About You
Proven background as a Senior Refrigeration Engineer or Refrigeration Manager within FM, retail, or industrial environments
Strong technical knowledge of commercial refrigeration systems, including rack systems, condensers, evaporators, controls, and refrigerants (including CO₂ and A2L where relevant)
Experience leading and developing engineering teams, with a clear focus on safety, quality, and performance.simplyhired+1Confident client communicator, able to manage relationships at site and regional level.
Organised and data-driven, comfortable using CMMS/FM platforms to track works, compliance, and KPIs.
Full UK driving licence and willingness to travel across a regional patch.
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