Field Deployment Engineer

6 Month FTC | Field Based - From Birmingham upwards and Northern Area of UK

Make a Difference in Healthcare Technology

Our client is a leading provider of diagnostic technology, supporting laboratories and healthcare facilities across the UK and Ireland. As part of a highly successful global in-vitro diagnostics organisation, they have built an excellent reputation for high-quality products, service and reliability.

We are looking for a Field Service Deployment Engineer to join the wider Field Service team on a 6-month fixed-term contract, providing dedicated technical support for planned technology refreshes and infrastructure lifecycle activities across the installed analyser base.

About the Role

As a Field Service Deployment Engineer, you will carry out planned field-based IT deployment activities, ensuring systems are upgraded, configured and maintained efficiently while minimising disruption to laboratory operations.

Your responsibilities will include:

• Windows operating system upgrades and security patch remediation
• System imaging, reimaging and configuration
• IT hardware installation, replacement and commissioning
• Software installation and configuration
• Data backup, migration and restoration
• System validation and troubleshooting
• Supporting IT infrastructure and end-user technology
• Working closely with Field Service Engineers, Technical Support and Product Management
• Liaising directly with customers and providing professional technical support
• Travelling to customer sites across the UK as required

About You

We're looking for an experienced IT professional who enjoys working hands-on in customer environments and is confident troubleshooting technical issues.

You will ideally have:

• * 2+ years' experience in 2nd Line IT Support or an equivalent IT role
• * Strong experience providing field-based IT support
• * Experience with operating system deployment, imaging, configuration and troubleshooting
• * Proven experience installing, replacing and commissioning PC hardware
• * Understanding of networking fundamentals, including IP addressing and connectivity troubleshooting
• * Experience with data backup, migration and restoration
• * Strong IT infrastructure and end-user technology knowledge
• * Excellent written and verbal communication skills
• * Strong technical troubleshooting and problem-solving abilities
• * A flexible approach to work and willingness to travel
• * A full UK driving licence

What's on Offer

• * 6-month fixed-term contract
• * 28 days' holiday plus public bank holidays
• * Pension scheme
• * Life insurance
• * Eligibility for company bonus payments
• * Income protection
• * Gym benefits
• * Employee Assistance Programme
• * Healthcare cover
• * Flexible and hybrid working
• * Cycle to Work Scheme (if eligible)
• * Salary Sacrifice Car Scheme
• * Company car

Why Join?

This is an exciting opportunity for an experienced 2nd Line IT Support or Field Service Engineer to join a leading healthcare technology organisation on a 6-month FTC.

If you enjoy hands-on technical work, travelling to customer sites and solving complex IT problems, this could be an excellent opportunity to use your skills in a specialist healthcare environment.

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