This temporary Night Shift Manager role in Central London, with Berkeley Scott, involves overseeing a hotel overnight as Manager on Duty. Pay is £20 per hour plus holiday pay.
Duties include welcoming late arrivals, resolving guest requests and complaints, completing overnight audits, and ensuring security and safety standards are met. The postholder handles unexpected situations, monitors maintenance and operational issues, and provides a clear handover to the daytime team.
Candidates need prior Front Office supervisory or management experience, ideally within a luxury hotel, alongside strong leadership, communication and problem‑solving abilities. The working pattern covers night shifts on an ad hoc basis.
As a Night Manager, you’ll be responsible for the smooth running of the hotel overnight, ensuring excellent guest service, security and operational standards.
Pay: £20 per hour
Location: Central London
Previous Front Office supervisory or management experience, ideally in a luxury hotel.
Excellent spoken and written English.
Experience with Opera Cloud.
Calm, professional and confident when handling challenges.
Strong attention to detail and problem‑solving skills.
Ability to work independently and make decisions.
Passion for delivering excellent guest experiences.
Kellan Group (including all of our brands, Berkeley Scott, RK and Quantica) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability.
We operate as an employment agency and employment business.
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The Twenty Two is a private members' club and hotel set within a Grade II listed townhouse on Grosvenor Square, with a second property in New York.
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