As a Night Manager, you'll be responsible for the smooth running of the hotel overnight, ensuring excellent guest service, security and operational standards.
Pay: £20 per hour
Location: Central London
Key Responsibilities:
Manage the hotel as Manager on Duty throughout the night.
Welcome late arrivals and handle guest requests and complaints professionally.
Complete overnight audits and operational checks.
Ensure the hotel is secure, safe and ready for the morning team.
Handle unexpected situations professionally.
Monitor and resolve maintenance, security and operational issues.
Provide a clear handover to the daytime team.
What We're Looking For:
Previous Front Office supervisory or management experience, ideally in a luxury hotel.
Excellent spoken and written English.
Experience with Opera Cloud.
Calm, professional and confident when handling challenges.
Strong attention to detail and problem-solving skills.
Ability to work independently and make decisions.
Passion for delivering excellent guest experiences.
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