AI-Driven Claims Complaints Team Lead

Halifax Source: WhatJobs
£42,000–£62,000

Zego in the UK is hiring a Team Leader for Claims Complaints to oversee a team of case handlers, balancing hands-on work with people leadership. You'll ensure investigations are thorough, complaints resolved fairly, and aligned with DISP and Consumer Duty.

You will report to the Complaints Manager, collaborate with the Customer Support & FOS Team Leader, and drive KPI improvements while embracing AI-first ways of working in a fast-paced, growth-focused environment.

#J-18808-Ljbffr

Full job description from WhatJobs. Apply for this role →

Back to all jobs

Help others hire with confidence

Reviews on Trustpilot

Worked with Verifera as a candidate or employer? Your honest review helps the next person trust verified hiring.