Production Administrator

The Production Administrator will provide effective administrative and coordination support to the Production Director and Production Managers, helping to ensure the production office operates efficiently and that accurate information is maintained and communicated across the production team.

The role will suit an organised and proactive administrator who is confident using Microsoft Office, particularly Excel and Word, and has excellent attention to detail. The successful candidate will be comfortable working in a busy production environment, managing multiple priorities and ensuring administrative tasks are completed accurately and on time.

Working pattern: Full-time, 5 days per week, based within the Production department, including one Saturday per month to support the monthly stock count.

What You'll Be Doing

• Provide day-to-day administrative support to the Production Director and Production Managers.
• Prepare and update production reports, schedules, trackers and other relevant information.
• Ensure production paperwork and documentation is completed accurately and maintained appropriately.
• Assist Production Managers with administrative tasks and follow-up actions.
• Monitor outstanding actions and provide reminders where required.
• Maintain organised electronic and paper filing systems.

Data & Reporting

• Maintain and update Excel spreadsheets and production trackers.
• Input production data accurately and ensure information is kept up to date.
• Produce regular reports and summaries for the Production Director and Production Managers.
• Identify missing or inconsistent information and follow up with relevant colleagues.
• Maintain confidentiality and accuracy when handling business and employee information.

Communication & Coordination

• Act as an administrative point of contact for the Production team.
• Liaise with Production Managers, supervisors and other departments to obtain and share information.
• Ensure relevant information is communicated promptly and accurately.
• Build positive working relationships with colleagues across the production environment.

General Administration

• Manage emails, correspondence and documentation as required.
• Assist with producing documents, letters, presentations and reports using Microsoft Office.
• Support departmental projects and initiatives as required.
• Take responsibility for completing tasks within agreed deadlines.
• Carry out any other reasonable administrative duties to support the Production function.

What You'll Need To Succeed

You’ll be an organised, proactive and detail-focused administrator who takes pride in getting things right and keeping information accurate and up to date. You'll be confident managing multiple tasks and deadlines in a busy production environment, with the ability to communicate effectively with colleagues at all levels. You'll take ownership of your workload, follow through on actions and be comfortable using data and Microsoft Office to support the Production team.

You will also demonstrate

• Excellent organisation and attention to detail, with a strong focus on accuracy.
• A proactive approach, taking ownership of tasks and following them through to completion.
• Strong communication and relationship-building skills, with the confidence to liaise with colleagues across the production environment.
• The ability to manage competing priorities and remain calm and effective in a busy environment.
• A practical and solutions-focused approach to resolving issues and following up outstanding actions.
• A collaborative team approach, with a willingness to support the wider Production team and contribute to continuous improvement.

Essential

What We're Looking For

• Good working knowledge of Microsoft Excel and Microsoft Word.
• Experience working with spreadsheets, data and reports.
• Experience managing multiple administrative tasks and deadlines.
• Excellent organisational and time-management skills.
• High level of attention to detail and accuracy.
• Strong written and verbal communication skills.
• Good IT and Microsoft Office skills.
• Confident handling data and maintaining accurate records.
• Ability to prioritise workload and work to deadlines.
• Proactive approach with the ability to work independently.
• Ability to work effectively as part of a team.
• Professional and approachable manner.

Desirable

• Previous experience working within a production, manufacturing or operational environment.
• Experience supporting managers or a senior leadership team.
• Experience producing management information or KPI reports.
• Knowledge of production processes and terminology.
• Previous experience in an administrative role.

What We Offer

• Opportunities for professional development and career progression.
• A supportive, values-driven and inclusive working environment.
• Competitive salary and benefits package.
• 33 days annual leave, increasing with service.
• Pension.
• Life Assurance.
• Healthcare Cashback Plan.
• Enhanced Family Friendly policies.
• Additional employee benefits including access to our Cycle to Work Scheme, Employee Discount Scheme, Employee Recognition Awards and Employee Assistance Programme.

A Bit About Us

For more than three decades, the Keystone Group has grown to become one of the UK and Ireland’s largest family-owned construction product manufacturers. Driven by a relentless focus on innovation and customer excellence, the Group employs over 2,000 employees across 28 sites, supplying cutting-edge building solutions to growing markets in the UK & Ireland, Europe, Australia and North America. Its portfolio includes market-leading brands in the steel, light & environmental and timber sectors.

Smartroof joined the Keystone Group in 2012 and since then has continued to deliver revolutionary, innovative roofing solutions to the UK construction industry. With a depth of knowledge and experience in 'room in roof' construction, their technical and installation team take projects from concept to site with attention to detail throughout.

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