Field Service Engineer (Service & Installations) – London & M25

Field Service Engineer (Service & Installations)

Field Service Engineer (Service & Installations)

Location: London & M25

Responsibilities

• Carry out servicing, commissioning, advanced fault finding and repairs on pumps and pressurised systems across domestic and commercial customer sites.
• Lead and support pre-installation site surveys and the installation of pumps and pressurised systems.
• Carry out site surveys and provide accurate technical information and recommendations to the office team.
• Maintain accurate customer, asset and contract information using company systems and mobile devices.
• Ensure all work is completed in accordance with Health & Safety procedures, Risk Assessments and Method Statements.
• Complete all required service documentation and reports accurately and on time.
• Deliver excellent customer service and identify opportunities to promote AGM services.
• Provide technical guidance, support and training to colleagues where required.
• Participate in the out-of-hours on-call rota where required to provide 24/7 customer support.

Knowledge and Skills

• Proven experience servicing, commissioning and installing pumps and pressurised systems.
• Advanced fault-finding and repair experience on pumping and pressurisation equipment.
• Strong knowledge of pumps and pressurised systems.
• Full UK Driving Licence.
• Strong customer service and communication skills.
• Organised, self-motivated and able to work independently.
• High attention to detail and commitment to quality.
• Good understanding of Health & Safety requirements within a field service environment.
• Willingness to undertake further technical and Health & Safety training to support ongoing development.

Full Time 5 days a week or a reduced week of 3 full days.

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