Hopecompass is seeking an Insight Consultant to own the client relationship, understand operations leaders' goals, and analyse customer interactions to deliver actionable insights.
You will create data-driven narratives to optimise the customer and agent experience in Contact Centre operations, using Power BI and other visualization tools.
Hybrid working arrangement: 3 days per week in the Birmingham or Manchester office, with a salary around £45,000 plus bonus and benefits.
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Birmingham
Hopecompass is seeking an Insight Consultant to own the client relationship, understand operations leaders' goals, and analyse customer interactions…
Birmingham
Our client is an expanding consultancy business that specialises in Contact Centre AI technologies.
Manchester
Our client is an expanding consultancy business that specialises in Contact Centre AI technologies.
Birmingham
Our client is an expanding consultancy business that specialises in Contact Centre AI technologies.
Remote
Opencast is seeking a Digital Performance Analyst - Consultant to turn data into actionable insights for government, healthcare and purpose-driven…
Dunstable
Are you passionate about transforming customer experiences through data-driven insights?
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