Hopecompass is seeking an Insight Consultant to own the client relationship, understand operations leaders' goals, and analyse customer interactions to deliver actionable insights.
You will create data-driven narratives to optimise the customer and agent experience in Contact Centre operations, using Power BI and other visualization tools.
Hybrid working arrangement: 3 days per week in the Birmingham or Manchester office, with a salary around £45,000 plus bonus and benefits.
#J-18808-Ljbffr
Full job description from WhatJobs. Apply for this role →
Birmingham
Our client is an expanding consultancy business that specialises in Contact Centre AI technologies.
Explore: Customer Service Advisor jobs in Birmingham Customer Service Advisor jobs in the UK Specialist jobs in Birmingham
Worked with Verifera as a candidate or employer? Your honest review helps the next person trust verified hiring.