Passenger Experience Leader — Hybrid Resolutions

Sheffield Source: WhatJobs
£65,000–£85,000

Veezu, the UK’s fastest growing taxi and private hire technology business, is seeking an experienced Head of Passenger Experience to oversee the end-to-end complaints process and drive improvements across the business. You will lead the Passenger Experience team in investigating concerns and ensuring fair, timely resolutions.

Reporting to the Director of Operational Compliance and Complaints, you will coordinate with operations to reduce recurring issues, develop systems like Intercom, and

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Full job description from WhatJobs. Apply for this role →

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