Vice President – Operations Administration & Planning

Vice President – Operations Administration & Planning

Operations Strategy | Programme Management | PMO | Transformation | Governance | Wealth Operations | Change

Manchester, UK (Hybrid – 4 days onsite)

About the Role

An exciting opportunity has arisen for an experienced Vice President – Operations Administration & Planning to join BNY's Wealth Services Operations function in Manchester.

This is a senior strategic operations and programme management role focused on driving complex initiatives across the Wealth Services Operations organisation.

You will lead high-impact strategic programmes spanning operational change, risk, regulatory requirements, business initiatives, technology development and major operational enhancements.

The role will involve defining programme scope, governance and delivery structures while working closely with senior leadership and operational management teams to ensure strategic initiatives are delivered effectively.

You'll operate across multiple areas of the organisation, managing complex dependencies, risks, financial impacts and implementation requirements while providing senior management with clear and actionable insight.

We're looking for an experienced financial services professional with a strong background in programme management, strategic change, PMO, operations transformation, business management or wealth/investment operations.

What You’ll Be Doing

• Leading strategic initiatives across Wealth Services Operations
• Managing complex programmes and projects involving operational change, risk, regulatory requirements and strategic business initiatives
• Defining programme scope, governance structures, delivery frameworks and operating models
• Managing BNY's operational book of work and supporting planning and prioritisation activities
• Coordinating major operational enhancements across multiple platforms and business functions
• Managing project financials, risks, dependencies, issues and implementation status
• Supporting PI Planning cycles and development planning across Operations
• Working closely with senior management to assess new client, product and market offerings
• Reviewing Business Acceptance Criteria and ensuring operational readiness for new initiatives
• Driving operational transformation, process improvement and continuous improvement programmes
• Partnering with Technology, Operations, Risk, Compliance and Change teams on strategic initiatives
• Identifying operational impacts and ensuring appropriate controls are incorporated into programme delivery
• Providing senior-level governance, reporting and oversight across complex programmes
• Preparing executive-level presentations, management information and strategic briefing materials
• Presenting programme status, risks, financial impacts and key decisions to senior stakeholders
• Acting as a key strategic partner to Operations leadership
• Managing multiple high-priority initiatives simultaneously across a complex financial services environment
• Driving adoption of digital tools, automation and AI-enabled solutions across operational processes

What We’re Looking For

• Strong experience in financial services, wealth management or financial operations
• Proven project or programme management experience
• Experience managing complex strategic initiatives across multiple business functions
• Strong understanding of PMO, governance and programme delivery frameworks
• Experience managing operational change and transformation
• Strong risk, regulatory and control awareness
• Experience managing programme risks, issues, dependencies and financial impacts
• Strong analytical and problem‑solving skills
• Excellent organisational and prioritisation capability
• Experience working with senior executives and leadership teams
• Excellent written and verbal communication skills
• Strong experience producing executive‑level presentations and management reporting
• Proven stakeholder management skills across Operations, Technology, Risk, Compliance and Change
• Experience working in highly regulated financial services environments
• Demonstrable interest in AI, automation and emerging technologies
• Project Management
• PMO / Transformation Office
• Operations Strategy
• Strategic Planning
• Business Management / COO Office
• Wealth Operations
• Investment Operations
• Custody Operations
• Securities Services
• Regulatory Change
• Operational Risk
• Operational Governance
• Business Transformation
• Process Improvement
• Agile Delivery
• PI Planning
• New Product / Market Implementation
• Business Acceptance Testing
• AI / Automation / Digital Transformation
• PMP / PgMP / Agile certifications

Typical Backgrounds

• Operations Strategy
• Operations Transformation
• Operations PMO
• Project Management
• Business Management
• COO Office
• Strategic Change
• Business Transformation
• Wealth Operations
• Investment Operations
• Custody Operations
• Securities Operations
• Financial Services Operations
• Regulatory Change
• Technology / Operations Transformation

Ideal Candidate Profile

• Operations → Senior Operations / Change → Programme Management → VP / Head of Programme / Operations Strategy

We would also consider experienced Programme Managers and Transformation Leaders who have spent significant time working within regulated banking, wealth management, investment services or asset servicing environments.

financial services knowledge with strong programme leadership, strategic thinking, governance and executive stakeholder management.

About You

You’ll be a highly organised, commercially aware and strategically minded professional who enjoys solving complex problems and turning strategic priorities into measurable outcomes.

You’ll be comfortable working across multiple functions, managing competing priorities and influencing senior stakeholders without direct authority.

You’ll be confident presenting to senior leadership, challenging assumptions, identifying risks and bringing structure to complex programmes.

You will also have a genuine interest in how AI, automation and digital transformation can improve the way financial services operations are delivered.

If you enjoy leading strategic initiatives, managing complex change and influencing the direction of a major financial services operation, this is an excellent opportunity to join one of the world’s leading investment services organisations.

Applicants must have full, unrestricted right to work in the UK.

Sponsorship is not available now or in the future.

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