Team lead Fire and Security Engineer

Team Leader Fire and Security Engineer

Location: Midlands and surrounding region

Join ASEL Argenbright Security Europe LTD and become part of a forward-thinking organisation at the forefront ofintegrated security technology.

At ASEL, we design, develop, and deliver intelligent, tailored security solutions that combine cutting edgetechnology, expert people, and robust processes. We are recognised industry leaders in security risk modelling,using data driven insights to help our clients strengthen their operations, reduce risk, and achieve measurable costefficiencies.

We are now looking to recruit an experienced Team Leader to join our Fire and Security service team to supportour continued growth across your designated region. This is a hands on technical role combined with regionalleadership responsibility, working closely with the Regional Service Manager to drive team performance, technicalstandards, and customer satisfaction across the area.

The Role

As Team Leader Fire and Security Engineer, you will take ownership of your designated service area while alsoproviding day to day leadership, coaching, and technical guidance to a team of engineers. You will act as the firstpoint of escalation for complex faults, support the Regional Service Manager with scheduling and workloadallocation, and help drive consistent standards of workmanship across the team.

You will continue to carry out service and maintenance work yourself, ensuring you remain close to the technicaldetail and lead by example, while also taking on responsibility for team performance, development, andengagement.

You will participate in an out of hours on call rota and may be required to support other regions during periods ofhigh demand or team absence.

What You Will Be Doing

Leadership and Team Support

• Supporting the Regional Service Manager with day to day coordination of the engineering team
• Allocating and prioritising workload across the team in conjunction with the Regional Service Manager
• Acting as first point of technical escalation for complex faults across the region
• Mentoring and coaching engineers, supporting their technical development and adherence to standards
• Conducting informal performance check ins and feeding back to the Regional Service Manager on teamcapability and development needs
• Supporting onboarding and induction of new engineers joining the team
• Promoting a culture of accountability, quality, and continuous improvement within the team

Technical and Service Delivery

• Taking ownership of service and maintenance calls within your allocated area
• Diagnosing and resolving faults across a range of integrated security systems
• Working proactively to minimise repeat visits and deliver first time fixes
• Supporting small project works where required
• Communicating clearly with the Regional Service Manager regarding outstanding issues, escalations, andworkload across the team
• Representing ASEL professionally at all times, building strong and lasting client relationships
• Supporting the wider Service Team with additional reasonable duties as required

Skills, Experience, and Knowledge

To be successful in this role, you must demonstrate:

• Proven experience working with integrated security systems including CCTV, Intruder, Access Control, andFire
• Strong experience with IP based security systems, including enterprise platforms such as Milestone,Genetec, Avigilon, and similar IP video management systems is preferred but not essential. Training can beprovided.
• A solid technical understanding of fault finding, servicing, and maintenance on intruder, Access, fire andCCTV systems
• Prior experience informally leading, mentoring, or supervising other engineers, or a clear demonstrablereadiness to step into a leadership role
• Strong communication skills, with the confidence to liaise with the Regional Service Manager, engineers,and clients alike
• A customer focused mindset with a professional, approachable manner
• A commitment to continuous improvement and professional development, both for yourself and yourteam

ASEL will provide ongoing training in company specific procedures, systems, leadership development, and emerging technologies to support your growth.

Key Responsibilities

• Ensuring the effective operation and performance of your service area and supporting performance acrossthe wider regional team
• Working with the Regional Service Manager to monitor SLA compliance across the team
• Maintaining high standards of workmanship, both personally and across the team you support
• Maintaining a professional appearance and conduct that reflects ASEL's brand, setting the standard for theteam
• Keeping your service vehicle clean, organised, and roadworthy at all times
• Supporting recruitment, onboarding, and development activity within the region as required

Salary and Benefits

• Competitive salary, dependent on experience, reflecting the additional leadership responsibility of this role
• Overtime opportunities
• Participation in a 1 in 6 on call rota
• Ongoing training and development within a supportive and collaborative environment, includingleadership development support

Additional Benefits Include:

• Access XD recognition, rewards, and discount platform
• Apprenticeship opportunities
• Employee of the Month scheme
• 110% Club recognising outstanding performance with prizes and monetary rewards
• Stream, enabling flexible access to earned wages
• Employee Assistance Program
• Clear progression opportunities within the business
• Continuous professional training and upskilling

Why Join ASEL

At ASEL Integrated Security Solutions, we are committed to attracting, developing, and retaining the very besttalent. We invest in our people, support career progression, and foster a culture built on excellence, accountability,and collaboration. This role offers a genuine step into leadership, giving you the opportunity to shape theperformance and development of a regional engineering team while remaining close to the technical work youenjoy.

If you are an experienced security engineer with strong IP systems knowledge, a passion for developing others, and a looking for a role where your leadership potential is recognised and your career can progress, we would like tohear from you.

Equality and Diversity

ASEL is committed to equality of opportunity and values the diversity of skills, experience, and perspectives withinour workforce. All employment decisions are based on merit, skills, and ability.

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