As an exciting business looking to continue its growth strategy, The Force Group is looking for a Field service Engineer to provide clients with aftersales/service support of industrial boilers, heat exchangers, industrial valves and controls, packaged plant. Working within energy centres, plant rooms and industrial settings.
The Field Service Engineer role is to:
Carry out gas burner and boiler strip down work
Carry out PPM visits to help ensure longevity of site equipment
Carry out onsite installations, repairs, overhaul & testing of a range of industrial and commercial valves – mechanical, pneumatic, electrical
Complete site surveys (where required) for necessary works
Attend breakdowns/call outs
Completing comprehensive and professionally worded job reports
Advise customers how to carry out basic checks to ensure faults are picked up quickly
Look to develop the offering by cross selling across the group; valves, pumps, heat exchangers, controls and service packages
Make customers aware of service package offerings by the company
Provide support for technical and commercial enquiries
Develop long term relationships with customers
Champion the company as a customer facing representative
Understand the product range and offer onsite technical advice to customer
Liaising with other members of the team in different departments to offer the best outcome to the customer and grow the business
Keep up to date with all relevant health and safety certifications
About You
Previous experience in a similar field desirable
Knowledgeable in the area of valves, pumps, heat exchangers, controls and service packages would be beneficial but not essential
Time served engineer or completed apprenticeship
Mechanical bias
Electrical experience desirable
Strong customer service, analytical and interpersonal skills
Excellent organisational and multitasking abilities
Keen interest in learning new skills
Detail-oriented
Great active listening skills
The Job
Full time / permanent
Salary based on experience
22 days holiday
Pension scheme
Field service role
Company van included
Company phone
Company Snapshot
The Force Group – Manufacturing and distribution group of businesses
Down-to-earth and approachable management
Ambitious plans to grow allowing the individual to develop new skills and take on growing responsibility
Offer long-term careers and future prospects
We Expect You To
Interested in learning new skills and want to learn
Work safely and to respect the safety of others
Treat everyone you meet with respect and dignity
Deliver superior service to our customers
Stride to succeed in everything you do
You Will Receive
Competitive wages dependant on experience
Fair treatment based on an individual performance free from discrimination
Recognition of high performance
Clear career paths and excellent training
An enabling and supportive work environment
Please note
recruitment consultants will not be considered or welcome.
We use essential cookies to make this site work. With your permission we would also like to use the optional cookies below. Nothing optional is set until you choose, and you can change your mind at any time from "Cookie settings" at the bottom of every page. Cookie policy.
Essential — keep the site working and secure, and remember the choice you make here. Always on.