Act as the first point of contact for client enquiries
Build and maintain strong client relationships
Oversee diary management, meeting bookings, and appointment scheduling
Assist in client meetings and keep records up to date
Ensure advisers are informed of client communications and requests
Liaise with internal teams to support adviser pipelines
Requirements
Strong organisational and multitasking skills
Excellent verbal and written communication
Confidence in liaising with clients and advisers
Proficiency in Outlook, Microsoft Office, and CRM systems
A proactive and detail-oriented approach
A team player who thrives in a client-focused environment
Core Competencies
Demonstrates strong organisational and multitasking skills while providing exceptional support to financial advisers and maintaining client relationships. Proficient in managing communications and scheduling to enhance adviser efficiency and client satisfaction.
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