Enterprise Customer Success & Quality Engineer

Procure Ai is hiring a Customer Success Manager to help enterprise customers adopt and use the Procure Ai platform—from launch to renewal. This hands-on role blends Customer Success with technical problem-solving, requiring you to work directly with customers, investigate issues, test behavior, and collaborate with Product and Engineering to resolve problems.

You will own customer relationships, drive adoption and retention, and coordinate with teams to ensure a smooth renewal process while

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