Wrisk in the United Kingdom is seeking a Head of Customer Care to lead our frontline team as we scale. You will coach, motivate, and develop agents, ensure service levels and SLAs are met, and drive opportunities for new business and renewals while maintaining compliant processes.
You’ll partner with the Customer Care Manager and Trainer to shape reporting, forecast volumes, and a culture of high performance and customer-centricity across calls, chats, and emails, with a true hybrid work model.
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Wrisk is reinventing insurance for today's digital consumer based on a vision that insurance ought to be simple, transparent and personal.
Wrisk is reinventing insurance for today's digital consumer based on a vision that insurance ought to be simple, transparent and personal.
Gillingham
Wrisk is reinventing insurance for today's digital consumer based on a vision that insurance ought to be simple, transparent and personal.
United Kingdom
Wrisk is reinventing insurance for today's digital consumer based on a vision that insurance ought to be simple, transparent and personal.
Rainham
Wrisk is reinventing insurance for today's digital consumer based on a vision that insurance ought to be simple, transparent and personal.
Wrisk is seeking a Customer Care leader to oversee the frontline team and ensure high service standards.
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