Wrisk is seeking a Customer Care leader to oversee the frontline team and ensure high service standards. You will work with the Customer Care Manager to motivate agents, meet SLAs, and spot opportunities for renewals and new business while maintaining compliant processes.
You will build a positive, collaborative culture, lead monthly 1-2-1s, and partner with trainers to close skill gaps. This role offers true hybrid flexibility and a chance to shape the customer experience at Wrisk.
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United Kingdom
Wrisk is seeking a Customer Care leader to oversee the frontline team and ensure high service standards.
Wrisk is reinventing insurance for today's digital consumer based on a vision that insurance ought to be simple, transparent and personal.
Wrisk is reinventing insurance for today's digital consumer based on a vision that insurance ought to be simple, transparent and personal.
Gillingham
Wrisk is reinventing insurance for today's digital consumer based on a vision that insurance ought to be simple, transparent and personal.
United Kingdom
Wrisk is reinventing insurance for today's digital consumer based on a vision that insurance ought to be simple, transparent and personal.
Rainham
Wrisk is reinventing insurance for today's digital consumer based on a vision that insurance ought to be simple, transparent and personal.
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