Hiring: Field Service Engineer (Greater London)

Job title: Field Service Engineer

Join our growing Service team as a Field Service Engineer, maintaining premium commercial coffee equipment across Greater London.

Job Description:

Join our team and help us bring great coffee to businesses across London

Caffeine Limited is a family-run business built on an entrepreneurial spirit and a real passion for great coffee and great service — and we’re on the lookout for our next great team member.

Over more than four decades and two generations, we’ve earned a reputation for service you can rely on, making us one of the UK’s leading suppliers of coffee to cafés, restaurants, pub chains and offices.

From premium coffee to the installation and maintenance of commercial machines, we support businesses across hospitality, offices, retail and leisure. Working with leading machine brands, we provide quality solutions with support customers can count on, and we’re strengthening our engineering team as we grow. Learn more at

What you’ll be doing

As part of our frontline team, you’ll be delivering first-class service directly on our customers’ sites. That means:

• Installing and commissioning commercial coffee machines
• Repairing, servicing and maintaining equipment in the field
• Carrying out boiler inspections
• Spotting potential issues early to prevent breakdowns
• Ordering and fitting replacement parts, and processing warranty claims quickly
• Working alongside our Service & Technical Manager to support the department’s growth

What we’re looking for

• Field-based experience with commercial coffee or vending machines
• Comfortable working across a variety of commercial equipment
• Genuine enthusiasm for coffee and coffee machinery
• Full UK driving licence
• PSSR training is a bonus, not essential

Your patch

You’ll be covering Greater London.

• Company van
• Company pension
• Extensive training
• Employee Assistance Programme (financial and mental health support, plus staff discounts)
• An extra day off for your birthday (subject to length of service)

Job type

Full-time, with weekend cover on a rotating 1-in-4 basis.

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