Quality Engineer JY1

Quality Engineer

About the Role

Luxinar is seeking an experienced Quality Engineer to support and continuously improve our Quality Management System, customer quality performance, and supplier quality processes.

This is a hands-on role suited to an individual with a strong manufacturing background who enjoys collaborating across engineering, production, purchasing, and customer-facing teams to ensure the highest standards of quality are maintained throughout the business.

The successful candidate will play a key role in managing customer concerns, developing supplier performance, supporting audits, and driving continuous improvement initiatives across the organisation.

Key Responsibilities

Customer Quality

• Act as the primary quality contact for customer complaints and quality concerns
• Lead investigations using structured problem-solving methodologies including 8D, 5 Why and Root Cause Analysis
• Manage corrective and preventive actions through to successful completion
• Support customer audits and quality enquiries
• Analyse quality trends and KPI data to identify improvement opportunities

Supplier Quality

• Manage supplier approval and performance monitoring activities
• Conduct supplier audits and supplier development reviews
• Work closely with suppliers to resolve quality issues and reduce non-conformances
• Manage supplier corrective actions and ensure effective implementation
• Maintain approved supplier records and associated quality documentation

Quality Management Systems

• Maintain and improve the ISO 9001 Quality Management System
• Support internal and external audits
• Develop and maintain procedures, work instructions and quality records
• Ensure compliance with customer, regulatory and internal quality requirements
• Support document control and quality system improvements

Quality Engineering

• Investigate non-conformances and lead corrective action activities
• Support risk assessments, FMEAs and continuous improvement projects
• Review technical documentation, drawings and specifications where required
• Work collaboratively with Engineering, Production, Purchasing and Customer Services
• Assist in maintaining a culture of quality and operational excellence

Essential Experience

• Minimum 5 years' experience within a Quality Engineering, Quality Assurance or Quality Systems role
• Experience within a manufacturing, engineering, aerospace, electronics or precision engineering environment
• Working knowledge of ISO 9001 Quality Management Systems
• Proven experience managing customer complaints and corrective actions
• Supplier Quality experience including supplier development or supplier auditing
• Strong Root Cause Analysis skills using structured methodologies
• Experience conducting internal audits
• Excellent stakeholder management and communication skills

Highly Desirable

• Lead Auditor qualification
• Experience of AS9100, ISO14001 or other regulated management systems
• Experience creating or updating quality procedures
• FMEA, PFMEA or risk assessment experience
• Engineering drawing interpretation experience
• First Article Inspection or validation experience
• Mechanical or manufacturing engineering backgroundWe are particularly interested in candidates who have progressed from a manufacturing, inspection or engineering environment into quality engineering, bringing practical production knowledge alongside strong quality systems experience.

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