Team Metalogic is seeking a Service Desk Engineer based in Caerphilly to provide hands-on technical support to end-users at customer sites. The role focuses on resolving issues at first contact where possible, and guiding colleagues in escalations as needed.
The successful candidate will work with a team including other Service Desk Engineers and the IT Operations Manager to maintain high service standards, including proactive maintenance and strong documentation across the client estate.
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Caerphilly
Generally work either 08:00-16:00 or 09:30-17:30 Monday to Friday.
Caerphilly
Generally work either 08:00-16:00 or 09:30-17:30 Monday to Friday.
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