Lead AI Engineer - E3
London
Join us as a Lead AI Engineer and play a key role in shaping the future of AI across Customer Operations.
We're looking for a hands-on AI Engineer who is passionate about turning emerging AI technologies into practical solutions that deliver real business value.
Working within our Customer Operations team, you'll design, build and deploy AI-powered products using the latest technologies, including Azure AI Foundry, Azure OpenAI, agentic AI and large language models. From developing intelligent applications that enhance customer and colleague experiences to creating reusable AI frameworks and best practices, you'll play a key role in shaping how AI is adopted across the organisation.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our London, Swindon or Northampton office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.
Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.
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