Provide quality engineering leadership and support across the business, acting as the primary quality representative for nominated customers. Ensure compliance with customer, regulatory requirements a quality management system requirement while driving continuous improvement, problem solving and customer satisfaction.
Main Duties
Provide technical guidance and support on quality and process requirements across the business.
Ensure customer quality requirements are accurately incorporated into products, processes and documentation.
Generate, review and approve customer and internal quality documentation, including AS9102 First Article Inspection Reports.
Lead investigations into non-conforming products, customer complaints and quality issues, ensuring effective corrective and preventative actions are implemented.
Review and approve product release documentation in line with customer requirements.
Support customer, supplier and third-party quality audits.
Analyse quality data and identify opportunities for continuous improvement.
Mentor and support Quality Engineers and Quality Inspectors, promoting best practice across the business.
Lead quality improvement initiatives to reduce defects, improves process capability and extend customer satisfaction.
Participate in cross-functional projects and support New Product Introduction activities.
Deputise for the Quality Manager when required.
Person Specification
Previous experience in a Quality Engineering role within an electronic manufacturing environment (Desirable)
Experience working to AS9100 and/or ISO9001 standards
Knowledge of AS9102 First Article Inspection requirements
Experience in root cause analysis and corrective action methodologies
Strong problem-solving and decision-making skills
Excellent communication and customer relationship skills
Ability to lead quality improvement activities and support cross-functional teams
High attention to detail with pro-active approach to continuous improvement
At Axis we expect every employee to commit to our Teamship Rules:
Caring: for each other, our customers, our suppliers and all other stakeholders
Hardworking: with diligence, creativity, and by going the extra mile
Integrity: through honesty with oneself and with others
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