Lookers Limited is seeking a Head of Customer Experience to lead the end-to-end digital CX, from first online touchpoint to post-purchase hand-off. The role drives conversion, aligns online and showroom experiences, and champions a customer-first approach across all journeys.
You will own the digital product roadmap, collaborate with engineering and commercial teams, and lead an AI-enabled journey transformation across multiple dealerships.
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Chelmsford, Essex
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and…
Chelmsford
About us : We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and…
Chelmsford
About us : We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and…
London
In this role you will lead SEPHORA UK’s e-commerce and digital experience, shaping the growth of web and app experiences to drive commercial…
London
Lead the design, delivery, and continuous optimisation of end-to-end customer journeys (e.g., onboarding, purchase, adoption, support).
London
Lead the design, delivery, and continuous optimisation of end-to-end customer journeys (e.g., onboarding, purchase, adoption, support).
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