Client Services Coordinator

London Source: WhatJobs

£28,000–£30,000

Client Services Coordinator

Location: London (Hybrid working – 3 days in office)

Salary: £28,000–£30,000

Contract: Full-time

The Role

This is a varied administrative position within a busy, client‑facing team that delivers workplace learning and education programmes. The team supports multiple internal stakeholders and external partners, operating in a fast‑paced environment where organisation and attention to detail are essential. You’ll provide day‑to‑day coordination and operational support, helping the team run smoothly and ensuring clients and visitors receive a professional, well‑organised experience. This role suits someone who enjoys being the go‑to person, keeping diaries in order, managing details, and supporting events and client activity. A work laptop will be provided.

What You’ll Be Doing

You’ll act as a central point of coordination for the team, handling scheduling, enquiries and administrative processes. Key responsibilities include:

Coordinating diaries and booking meetings with clients and partners
Managing scheduling requests via phone and email
Maintaining accurate records and data across internal systems
Welcoming visitors and acting as a front‑of‑house point of contact when required
Handling inbound calls and routing messages appropriately
Supporting the organisation of internal and external events
Coordinating client communications and mailings
Raising invoices and supporting basic finance administration
Providing general administrative support to ensure the team operates efficiently

What You’ll Bring

This role suits someone organised, proactive and calm under pressure, who enjoys working in a dynamic, people‑facing environment.

Essential

At least 2 years experience in an administrative, coordination or bookings‑based role
Strong diary management experience using email and calendar tools
Confident using office software (email, spreadsheets, presentations and documents)
Excellent organisational skills with strong attention to detail
Clear, professional written and verbal communicationAbility to prioritise competing demands and manage time effectively
Comfortable working independently while contributing to shared team goals
Friendly, professional manner with colleagues and visitors