Deputy Manager

Deputy Manager

Department: Management

Employment Type: Full Time

Location: Bartlett's Residential Home

Reporting To: Mibell Hernandez

Description

Are you an experienced Deputy Manager with a clinical background who would like to support the delivery of exceptional elderly care in an award-winning care home?

Join our outstanding team at Bartlett's Residential Home in Aylesbury and make a difference today.

Employee benefits

This is far more than a Deputy Manager role. You'll become a trusted partner to the Registered Manager, helping to shape the culture of the Home, inspire a dedicated team and ensure residents receive exceptional care every single day.

Your ideas will be valued, your leadership will make a genuine difference and you'll have the opportunity to develop your career within an ambitious, growing organisation committed to excellence.

At Peverel Court Care, our team mean the world to us. That’s why we are committed to providing an outstanding, well-rounded employee benefits package to make sure we care for our team, while they care for our residents.

• Competitive salary, depending on experience
• Free on-site parking
• Complimentary freshly prepared staff lunches
• Company pension scheme
• 24/7 online GP access
• Employee recognition and reward programmes
• Ongoing leadership development and career progression opportunities
• Supportive and collaborative senior leadership team
• Family-owned organisation where your contribution is recognised and your voice matters
• Friendly, welcoming working environment with a strong values-led culture

About you

Our management team is key to our success in ensuring we fulfil our values. We develop our managers by offering inspiring leadership programmes and career paths. Our approach to finding, developing and retaining our long-standing management team, together with the personal surroundings of our properties, make we the benchmark in premium care.

We're looking for an experienced and passionate care leader who brings:

• Previous experience as a Deputy Manager or senior leader within elderly residential care
• Strong knowledge of CQC regulations, quality assurance and governance
• A passion for delivering outstanding person-centred care
• Excellent leadership, coaching and people development skills
• Experience managing audits, compliance and continuous improvement
• Confidence managing performance while creating a positive, supportive culture
• Excellent communication, organisational and relationship-building skills
• A genuine commitment to resident wellbeing and delivering exceptional outcomes

What to expect in this role

Working alongside the Registered Manager, you will help lead the Home, ensuring exceptional care, regulatory compliance and operational excellence.

Quality & Compliance

• Support the Registered Manager in maintaining full CQC compliance.
• Lead quality audits and continuous improvement initiatives.
• Identify opportunities for improvement and implement effective action plans.
• Investigate incidents, safeguarding concerns, and complaints appropriately.
• Ensure policies, procedures and best practice are consistently followed.
• Communicate regulatory updates and support implementation across the Home.

Leadership & People Management

• Inspire, motivate and develop a high-performing team.
• Lead by example, promoting a positive, inclusive and supportive culture.
• Conduct supervisions, appraisals and performance reviews.
• Support colleagues through coaching, mentoring and professional development.
• Ensure all staff remain appropriately trained, competent and confident in their roles.

Resident Care

• Ensure residents receive safe, compassionate and person-centred care.
• Support admissions, assessments and ongoing care planning.
• Review residents' changing needs and ensure care plans remain accurate and effective.
• Develop positive relationships with residents, relatives and healthcare professionals.
• Promote dignity, independence, wellbeing and quality of life for every resident.

Operational Leadership

• Support the day-to-day management of the Home alongside the Registered Manager.
• Contribute to occupancy, financial performance and service development.
• Work collaboratively with the wider leadership team to drive innovation and continuous improvement.
• Contribute to strategic projects that support the ongoing success of Bartlett's Residential Home.

This is not an exhaustive list, and responsibilities may evolve in line with the needs of the Home.

40 hours per week

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