Merchandise Manager - 12 month FTC

Merchandise Manager – 12 Month FTC

Gap UK

Location: Head Office, Oxford Street, London

Working style: Hybrid

About Gap

Gap is a global retailer with over 3,352 stores across more than 40 countries. We offer modern American style clothing that blends heritage with contemporary design. We celebrate inclusivity and champion diverse ideas that transcend generations, geographies, and genders.

Role Purpose

We are seeking a highly motivated and experienced Senior Merchandiser / Merchandise Manager to lead the Merchandise Planning team for Gap UK. In this role you will bring financial strategy to life across multiple channels, driving product vision, sales and profitability.

Role Responsibilities

• Develop and implement merchandise strategies to maximize sales and profitability across product categories within the UK market.
• Collaborate with buyers to develop commercial plans that inform assortment selection and OTB.
• Oversee seasonal sales forecasts at the channel, divisional and season code levels, and propose strategies to achieve sales and inventory objectives.
• Manage the full product lifecycle from concept to launch, including product buys, stock management and promotional activities.
• Coordinate with trade teams, marketing and store teams to ensure a cohesive strategy across channels that reflects seasonal commercial plans.
• Present weekly and quarterly trade meetings, summarising performance and outlining actionable strategies for continuous improvement.
• Monitor inventory levels and work with supply chain teams to optimise stock rotation and minimise obsolescence.
• Analyse sales data, market trends and competitor activities to identify opportunities and inform buying decisions.
• Lead, mentor and develop a team of merchandisers, cultivating a high‑performance culture.
• Continuously evolve planning processes and tools to meet the needs of a dynamic retail environment, driving efficiency and performance.

Role Requirements

• Merchandise planning experience with a proven track record of delivering results.
• Experience managing direct reports, including coaching, development and performance management.
• Proficient in Excel and Google Sheets, including advanced formulas and data manipulation; comfortable navigating planning systems and tools.
• Strong business acumen and strategic agility, with the ability to manage multiple projects and prioritise effectively in a fast‑paced environment.
• Demonstrated ability to build effective, collaborative relationships across diverse teams and time zones.
• Self‑starter with strong problem‑solving skills, able to assess complex situations, analyse data and deliver solutions with speed and creativity.
• Excellent communicator, with strong listening, written and verbal skills; able to present ideas clearly and influence stakeholders.
• Thrives in a self‑directed role, using initiative and resourcefulness to achieve goals and resolve issues independently.

What we can offer you

• 25% off Next, Gap and Victoria’s Secret products and up to 15% off branded beauty.
• Exclusive offers from over 3,500 retailers through Perks At Work.
• Life assurance and travel card loan.
• Hybrid and flexible working across the business to support work‑life balance.
• Personal development plans and learning opportunities.
• Early bank holiday finishes and year‑round office events.

Diversity & Inclusion

We recognise that our differences make us stronger. We want people to feel welcomed and empowered to be their authentic selves.

We are committed to building an inclusive environment where every employee can thrive and realise their full potential.

We promote wellbeing by supporting mental, physical and financial health for our workforce.

Seniority Level

Mid‑Senior level

Employment type

Contract

Job function

Analyst, Product Management, and Strategy/Planning

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