PPD Production Print Engineer - Gloucestershire

We're looking for an experienced Field Service Engineer to provide high‑quality technical support across a range of Production Print products. This role focuses on delivering exceptional service, minimising downtime, and ensuring customers receive a smooth, professional experience.

Location: Gloucestershire – 4 week shift cycle – OTE up to £50,000.

Role

Delivering technical service, maintenance, and repair across Production Print equipment.

Carrying out installations and de‑installations, ensuring all project milestones are met efficiently.

Keeping customers updated on progress and ensuring a positive service experience.

Escalating technical issues promptly.

Identifying opportunities for additional services or revenue while on customer sites.

Building strong customer relationships.

Managing and maintaining vehicle stock.

Candidate

• Strong technical knowledge of Production Print and/or Industrial Print devices.
• Excellent fault‑finding and problem‑solving skills.
• Confident using diagnostic tools and reading complex technical instructions.
• IT literacy and basic networking capabilities.
• Strong communication skills.

Shift Patterns

• Week 1 - Early Shift: 6:00am - 2:00pm
• Week 2 - Evening Shift: 4:30pm - 12:00am or 2:00pm - 10:00pm
• Week 3 - Day shift: 8:30am - 5:30pm
• Week 4 - Night Shift: 12:00am - 8:30am
• 1 in 4 weekend rota. No shifts or weekends apply until full training is completed and the engineer is fully up to speed.

Package

• Up to £50,000 (salary + bonus + shift allowance).
• Company car.
• Inclusive, supportive working environment.
• Holiday entitlement, volunteering leave, and options to purchase additional holiday.
• Flexible retirement planning.
• Wellbeing support covering physical, emotional, and financial health.
• Career development and long‑term learning opportunities.
• The chance to grow within a forward‑thinking, future‑focused organisation.

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