PPD - Print Production Field Service Engineer

PPD Print Production / MFD Photocopier Field Service Engineer (FSE) – Newport / North Bristol

We’re looking for an experienced Field Service Engineer to deliver high‑quality technical support across a range of Production Print products. The role focuses on delivering exceptional service, minimising downtime, and ensuring customers receive a smooth, professional experience. Photocopier/MFD backgrounds are welcome for upskilling.

The Role

• Deliver technical service, maintenance and repair across Production Print equipment
• Carry out installations and de‑installations, meeting all mandatory project milestones
• Keep customers updated on progress and ensure a positive service experience
• Escalate technical issues promptly
• Identify opportunities for additional services or revenue while on customer sites
• Build strong customer relationships
• Manage and maintain vehicle stock

The Candidate

• Strong technical knowledge of Production Print and/or MandF devices
• Excellent fault‑finding and problem‑solving skills
• Confident using diagnostic tools and reading complex technical instructions
• IT literacy and basic networking capabilities
• Strong communication skills
• Must be able to work mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandator mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandator mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandator mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandator mandatory mandatory mandator mandatory mandatory mandator mandatory mandatory mandatory mandatory mandator mandatory mandatory mandator mandatory mandatory mandator mandatory mandatory mandatory mandator mandatory mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandator mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory.

Shift Patterns

• Week1 – Early Shift: 6:00am – 2:00pm
• Week2 – Evening Shift: 4:30pm – 12:00am or 2:00pm – 10:00pm
• Week3 – Day Shift: 8:30am – 5:30pm
• Week3 – Night Shift: 12:00am – 8:30am (no shifts or weekends until full training is completed and the engineer is fully up to speed)

Package

• Up to £50,000 (salary + bonus + shift allowance)
• An inclusive, supportive working environment
• Holiday entitlement, volunteering leave, and options to purchase additional holiday
• Flexible retirement planning
• Wellbeing support covering physical, emotional and financial health
• Company car
• Career development and long‑term learning opportunities
• The chance to grow within a forward‑thinking, future‑focused organisation

#J-18808-Ljbffr

Full job description from WhatJobs. Apply for this role →