We’re looking for a Product Operations Engineer (AIM/Invest) to join our Delivery & Product Operations team on a fixed‑term basis to provide maternity cover. If you’re a technically minded operations professional with strong problem‑solving skills and experience supporting software deployments, we would be delighted to hear from you.
This is an exciting opportunity to support the delivery, deployment and live operation of AIM/Invest solutions. You will play a key role in configuring customer environments, supporting operational stability and ensuring delivery activities are completed to a high standard.
Working closely with the Delivery & Product Operations Lead and senior engineers, you will contribute to scalable, product‑led delivery approaches while supporting ongoing operational and customer requirements.
Responsibilities
Configure and deploy AIM/Invest solutions into customer environments, including models, data interfaces and system configurations
Support solution deployment activities, including validation, testing and handover into live operation
Use SQL and related tooling to support configuration validation, troubleshooting and system analysis
Support onboarding and stabilisation of new customer environments
Manage operational system activities including database setup, monitoring, backups and health checks
Investigate and resolve operational and delivery issues using structured problem‑solving approaches
Contribute to improving deployment standards, documentation and operational processes
Ensure delivery and configuration activities follow defined standards and governance processes
Support the transition from bespoke delivery approaches to more standardised, product‑led solutions
Work collaboratively with delivery, engineering and support teams to ensure alignment with priorities and customer commitments
Requirements
Experience supporting software deployments and operational environments
Experience working with databases, integrations or structured data configurations
Strong troubleshooting and problem‑solving skills
Ability to follow operational standards, runbooks and change control procedures
High attention to detail and strong documentation skills
Ability to communicate clearly with both customers and internal stakeholders
Strong organisational skills and ability to manage multiple priorities
Desirable
SQL and data handling experience
Exposure to cloud services, monitoring tools or automation/scripting
Experience working in environments transitioning from bespoke delivery to product‑led approaches
Benefits
Competitive salary + company performance bonus
Career development opportunities: We offer genuine pathways for growth within our company
Work‑life balance: With flexible working options, we support our employees in balancing their professional and personal lives
A truly collaborative and supportive work environment where amazing colleagues inspire each other every day!
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