The Technical Specialist will be required to perform custom development tasks (including integration to systems and devices) and provide support for the technical implementation tools of InterSystems healthcare applications and related products in a successful, standard and timely manner. The Technical Specialist will be responsible for site specific technical setup activities such as; integrations, data migration, reporting and data extraction, analytics cubes, database updates, environment configuration, management of upgrades and releases to ensure that the solution satisfies project specifications and is delivered and deployed in line with project requirements. The Technical Specialist must be available to visit customer sites (e.g. hospitals/laboratories) and implementation partners for technical support and/or to provide technical training with the possibility of spending up to 5 days away from home each week.
Skills and Experienc
Demonstrates facility with software development, programming, and/or applications; enjoys working with and analysing complex data and developing software solutions
Ability to solve difficult problems; develops creative solutions; ability to identify key issues/problems through analysis and questions; attacks problems systematically; sees non-obvious relationships
Excellent communication skills and experience of conducting customer training, workshops and/or presentation
Experience with SQL, data analysis and database methodology
Ability to design and write technical document
Well versed in Internet / Intranet concept
Experienced in customer-focused interaction
Proven ability to lead and deliver results as required within specific time frames
Good presentation and communication skill
Ability to conduct training and develop training material
Figures things out independently in ambiguous or unstructured situations; runs with ideas/initiatives without needing direction or supervision; is comfortable with taking risks going into a novel situation; directly addresses or raises issues of concern to him/he
Experience with InterSystems technology and healthcare systems
Knowledge of Health Information Exchange (HIE) standards and best practices
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