Field Service Engineer - UK North West

Overview

UVeye is expanding into the UK market and is seeking a Field Service Engineer to join the UK Operations Team. The role involves on-site installations, directing contractors as the Lead FSE, and serving as the primary technical point of contact for customers to deliver a seamless installation experience while maintaining safety, quality, and operational excellence.

Responsibilities

• Act as the on-site lead during new system installations, directing third-party contractors and ensuring high-quality execution
• Troubleshoot hardware and software issues in real-time, resolving challenges under pressure
• Perform routine and emergency maintenance services across client sites
• Ensure full compliance with safety protocols and proactively identify potential risks
• Review site layouts using AutoCAD, ensuring feasibility and accuracy
• Write clear and thorough technical documentation, including installation and service reports
• Serve as the face of UVeye in the field, providing excellent customer service and managing client expectations with professionalism and confidence

Requirements

• 4+ years of experience as a Field Engineer or Field Technician in hardware/software installation and deployment
• Proven experience leading teams or contractors during technical installations
• Strong hands-on skills across civil works, networking, electrical wiring, and mechanical assemblies
• Working knowledge of Linux-based systems and basic networking principles
• Demonstrated ability to write installation, service, and maintenance procedures
• Previous experience using AutoCAD or Autodesk to generate and interpret site layouts
• Excellent communication and interpersonal skills; able to lead discussions and provide direction clearly
• Customer-first mindset and a high degree of resilience and adaptability under pressure
• Strong safety mindset and ability to enforce compliance at every stage of the job
• Willingness to travel up to 90% across the UK
• Valid driver’s license

Ideal / Nice-to-have

• Experience working in startup companies
• Certified electrician diploma
• Degree in Mechanical Engineering
• Experience with CAD software
• Experience in automotive industry
• Additional scripting or troubleshooting knowledge

Why UVeye

• Tech-First Mindset: Join a team at the forefront of innovation, where cutting-edge technology is shaping the future of AI and redefining the automotive industry.
• Industry Leadership: Be part of a trailblazing company driving real change—backed by rapid growth, a track record of success, and strong partnerships with global industry leaders.
• People-Centered Culture: Thrive in a collaborative, inclusive environment that values initiative, supports growth, and provides unique opportunities for development through executive workshops and mentorship programs.
• DEI: We are committed to building a diverse, equitable, and inclusive workforce where everyone feels valued and respected. We welcome applications from all individuals, regardless of background, and strive to create an inclusive environment. If you need any reasonable adjustments during the recruitment process, please let us know.

Application and nearby locations

We’re inviting qualified candidates in London, England, United Kingdom to apply. Referrals can increase your chances of interviewing.

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