Fire & Security Service Engineer

Colchester Source: WhatJobs

£49,500–£60,500

Fire & Security Service Engineer - Cambridge/Colchester/Chelmsford/Stevenage

Join Marlowe Fire & Security, where innovation meets dedication! We are on the lookout for a passionate and experienced Fire & Security Engineer to work on our renowned client's sites across the UK.

Why Marlowe Fire & Security?

As one of the fastest-growing companies in the industry, we pride ourselves on our ability to deliver excellence—from the initial design to long-term maintenance. Our employees are our greatest asset, and we empower them with the tools they need to succeed. With Marlowe Fire & Security, you will enjoy a vibrant company culture, career progression opportunities, and a comprehensive benefits package including a competitive salary, vehicle allowance, and more!

Your Role as a Fire & Security Service Engineer

Our Engineers maintain Fire and Security systems in line with current standards and customer requirements. The successful Engineer will contribute to the team, strive to deliver world-class customer service, and will be rewarded for doing so.

Maintain Fire & Security Systems in your assigned area
Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements
Plan and respond to routine and reactive call visits in your area
Maintain effective communication with customers when planning site visits
Maintain your stock levels with support from the Stores team
Attend training sessions as and when required
Attend Engineering team meetings as and when required
Identify any personal training and development needs to help you provide the best possible customer service

What We're Seeking

We're thrilled to connect with candidates who not only have the expertise but also possess a passion for making a significant impact. Here's how you can excel in this position:

A technical background in the electrical/electronic industry
Good all-round knowledge of Fire and Security Systems
Experience of front-line customer contact preferred
Excellent organisational skills
A professional and presentable demeanor, always
An ability to deliver exceptional customer service

Benefits

OTE - £55,000 inclusive of basic salary, overtime, on-call, travel time, and Engineer commission scheme
Company Vehicle & Fuel Card
Company Tablet and Mobile Phone
Royal London Pension Scheme
Life Assurance x4 Basic Salary
Employee Recognition Scheme
Paid Referrals Scheme (up to £1,000 per successful candidate referral, unlimited referrals)
Paid Holidays plus Bank Holidays
Additional Day holiday each full year of completed service (up to 25 days)
Additional Birthday Holiday
Mental Health & Well-being scheme
Access to continued training at the Marlowe Academy
Development & Progression opportunities
4-Day induction upon start providing you with a full introduction to the company, training, assessments, portal access, issue of vehicle & equipment

Equal Opportunities

We are dedicated to fostering a diverse and inclusive workplace where everyone can feel comfortable being themselves. We celebrate our unique qualities and truly believe that a culture of inclusion enables us to serve our customers better. We are committed to equal opportunities, so if you need any reasonable adjustments to help you participate in the recruitment process, please let us know.

Right to Work

Unfortunately, we are unable to provide Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will require additional assistance to extend your current Right to Work status, we regret to inform you that your application cannot be considered.