We are looking for an experienced Infrastructure Engineer to backfill within a BAU Infrastructure Operations support team. This is a hands‑on 3rd line role focused on Windows Server operations, virtualisation and cloud (AWS/Azure), with a strong emphasis on automation and working closely with Security.
Key responsibilities
Provide 3rd line BAU infrastructure support and act as a key point of contact for ticket progression and resolution.
Participate in a BAU shift rota and support operational service levels.
Manage and maintain Windows Server environments (including lifecycle management and patching).
Support VMware virtualisation platforms and associated tooling.
Administer Active Directory and Microsoft Entra ID (Azure AD).
Deliver automation using DevOps practices and tools (Terraform, Ansible), reducing manual effort and improving consistency.
Work closely with the Security team, including endpoint/security tooling deployments and compliance‑driven change.
Own and maintain operational runbooks/maintenance plans and ensure monitoring/alerting is effective.
Contribute to backlog delivery and broader operational improvements while providing backfill cover.
Current projects / priorities
SQL Server 2017 upgrade: support planning and execution activities (infrastructure readiness, scheduling, risk/rollback support).
Windows Server 2016 End‑of‑Life programme: upgrade/migration planning and delivery, including application coordination and operational handover.
Lifecycle management: ongoing refresh/upgrade activities and documentation.
Please apply and a member of the team will be in contact ASAP
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