Lead Product Owner

Sutton Source: WhatJobs

£65,000–£75,000

About the Business

LexisNexis® Risk Solutions provides customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. We use the power of data and advanced analytics to help our customers make better, timelier decisions. By bringing clarity to information, we ultimately help make communities safer, insurance rates more accurate, commerce more transparent, business decisions easier and processes more efficient. You can learn more about LexisNexis Risk at

About the Role

Lead Product Owner, where you’ll guide the vision and delivery of our Customer Insight Engineering (CIE) initiatives. You’ll lead a collaborative team focused on enhancing digital experiences and using data to improve customer outcomes. Your work will empower teams to make informed decisions and drive positive change.

About the Team

The Customer Insights Engineering team, part of MarTech, uses platforms like Adobe Analytics and Qualtrics to gather and analyze data for business decisions. The team includes product owners, developers, and analysts, with the Lead Product Owner managing one direct report and collaborating with UX and dev teams.

Responsibilities

Shape and communicate a clear product vision aligned with business and customer experience goal
Develop and manage a roadmap that prioritizes user needs and measurable impact
Maintain and prioritize the product backlog, ensuring alignment with strategic objective
Write accessible user stories and acceptance criteria; lead sprint planning and deliver
Collaborate with engineering, UX, marketing, product, and analytics teams for high‑quality release
Promote the use of web analytics, A/B testing, and personalization to optimize customer journey
Inspire stakeholders to leverage customer insights for better decision making
Act as a liaison between business units, technical teams, and partners
Facilitate inclusive workshops and feedback session
Communicate progress and priorities to all stakeholders
Mentor and support team members, fostering a culture of learning, experimentation, and inclusion

Requirements

Proven experience as a Product Owner or Product Manager in an insight and analytics focused environment
Strong understanding of Agile methodologies and product lifecycle management
Expertise in web analytics, personalization, and customer feedback platforms (Ideally Adobe and Qualtrics)
Excellent communication and leadership skills
Demonstrable experience in stakeholder management across multiple functional business areas
Strong storytelling capabilities to influence and guide
Understanding of data management compliance, for example GDPR, to ensure security and control of key business and customer data

Benefits

Generous holiday allowance with the option to buy additional days
Health screening, eye care vouchers and private medical benefits
Wellbeing program
Life insurance
Access to a competitive contributory pension scheme
Save As You Earn share option scheme
Travel Season ticket loan
Electric Vehicle Scheme
Optional Dental Insurance
Maternity, paternity and shared parental leave
Employee Assistance Programme
Access to emergency care for both the elderly and children
RECARES days, giving you time to support the charities and causes that matter to you
Access to employee resource groups with dedicated time to volunteer
Access to extensive learning and development resources
Access to employee discounts scheme via Perks at Work