Field Service Engineer

Field Service Engineer - Access and Security

Location: Home-based - South East
Salary: 40,000-41,600 + Door to Door Overtime
Employment Type: Full-time, Permanent

The Opportunity

We are currently recruiting for a Field Service Engineer to join a growing team specialising in the installation, servicing and maintenance of a wide range of security equipment.

This is an excellent opportunity for an electrically, mechanically or controls-trained engineer who enjoys working independently, travelling to customer sites and delivering a high standard of service.

The role is primarily home-based, with regular travel to customer sites and overnight stays required, particularly for engineers covering the North and Midlands. There may also be opportunities for international travel, although this is not compulsory.

Key Responsibilities

• Assist with the installation, servicing and maintenance of a wide range of security equipment.
• Attend customer sites to carry out service visits, fault-finding and maintenance activities.
• Complete electronic service call sheets on a tablet or mobile phone following every visit, ensuring all relevant information is accurately recorded.
• Conduct site surveys and produce detailed technical reports.
• Read and interpret electrical and mechanical drawings, with full training provided on company-specific requirements.
• Work independently while maintaining effective communication and collaborating with the wider engineering team.
• Participate in the out-of-hours call-out rota, including occasional weekend and night work.
• Be flexible with travel and overnight stays as required by the role.

Working Pattern & Travel

• South East team: Call-out rota approximately 1 in 6.
• Home-based role with regular travel and overnight stays.
• Occasional weekend and night working required.
• Optional opportunities for some overseas travel.

About You

We are looking for a motivated and reliable engineer with a practical approach to problem-solving and a strong customer-service mindset.

The ideal candidate will have:

• Preferably completed a time-served apprenticeship in electrical, controls or mechanical engineering.
• Previous field service or engineering experience; candidates without a formal apprenticeship will also be considered.
• The ability to work independently, manage their workload and adapt to changing priorities.
• Good attention to detail, particularly when completing electronic service reports and documentation.
• The ability to read and understand electrical and mechanical drawings, or a willingness to develop this skill through training.
• A flexible approach to travel, overnight stays and occasional out-of-hours work.
• Strong communication skills and the ability to work effectively as part of a team.

What's on Offer?

• A varied field-based engineering role working with specialist security equipment.
• Full training on company-specific systems and requirements.
• The opportunity to develop technical skills and broaden your engineering experience.
• Potential opportunities for international travel.
• A permanent position offering variety, autonomy and the chance to work across different customer sites.

Interested?

If you have an electrical, mechanical or controls engineering background and are looking for a varied field service role, we'd love to hear from you.

Apply today to find out more about this opportunity and take the next step in your engineering career.

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