Helpdesk Administrator

A Helpdesk Administrator is required in Oxford to provide day-to-day administrative support across a busy helpdesk, managing incoming calls, service tickets and queries.
This three-month temporary role also involves raising purchase orders, coordinating appointments and maintaining compliance documentation.
The Role

As the Helpdesk Administrator, you'll:

• Log incoming helpdesk calls and create tickets accurately.
• Respond to queries and support day-to-day helpdesk requests.
• Raise purchase orders as required.
• Upload and maintain relevant compliance documentation.
• Schedule appointments and coordinate administrative requirements.
• Complete general administration to support the helpdesk.

About You

To be successful as the Helpdesk Administrator, you'll have:

• Experience relevant to helpdesk or administrative support.
• Strong organisational skills and attention to detail.
• Confidence handling calls, queries and administrative requests.
• Availability to work Monday to Friday, 8am–5pm.

What's in it for You?

• £20–£22 per hour.
• Three-month temporary contract.
• Monday-to-Friday working pattern.
• 8am–5pm working hours.
• Oxford location.

Apply Now

To apply for the position of Helpdesk Administrator, click Apply Now to send your CV to Megan Gale.

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