Customer Support

Job Title: Customer Support Executive
Location: Aldridge, West Midlands
Contract Type: Permanent
Annual Salary: 27,000
Working Pattern: Full Time (09:00-17:00, Monday-Friday)

Our client is seeking a dynamic and enthusiastic Customer Support Executive to become a part of their growing team. If you have a passion for retail , enjoy engaging with customers, and thrive in a fast-paced environment, this opportunity could be your perfect fit!

The Role:
As a Customer Support Executive, your responsibilities will include:

• Engaging with customers through phone and email communication.
• Processing customer orders with precision and care.
• Addressing product and order enquiries promptly.
• Providing support to both trade and retail customers.
• Following up on quotations and sales enquiries to drive sales.
• Maintaining accurate and up-to-date customer records.
• Collaborating closely with the purchasing, warehouse, and design teams.
• Offering general administrative support to the sales department.

About You:
The ideal candidate will possess:

• A friendly, confident, and professional demeanour.
• Exceptional organisational skills and great attention to detail.
• Proficiency in Microsoft Office applications.
• A team-oriented mindset with a positive attitude.
• The ability to manage a busy workload effectively.
• Previous experience in customer service or sales administration; familiarity with Sage or CRM systems is a plus, though not essential.

Benefits:
Our client values its employees and offers a range of enticing perks, including:

• 28 days of holiday (inclusive of bank holidays).
• Contributory pension scheme.
• On-site parking facilities.
• Comprehensive training and ongoing support.
• A welcoming team atmosphere and a modern working environment.

This is a fantastic opportunity to join a leading brand in the interiors industry. If you are ready to take the next step in your career and make a significant impact within a supportive and innovative organisation, please submit your CV along with a short covering letter explaining why you would be an ideal fit for this exciting role.

Don't miss the chance to bring your talent to our client's vibrant team-apply today!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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