Customer Support

Job Title: Customer Support Executive
Location: Aldridge, West Midlands
Contract Type: Permanent
Annual Salary: £27,000
Working Pattern: Full Time (09:00-17:00, Monday-Friday)

Our client is seeking a dynamic and enthusiastic Customer Support Executive to become a part of their growing team. If you have a passion for retail , enjoy engaging with customers, and thrive in a fast-paced environment, this opportunity could be your perfect fit!

The Role:
As a Customer Support Executive, your responsibilities will include:

Engaging with customers through phone and email communication.
Processing customer orders with precision and care.
Addressing product and order enquiries promptly.
Providing support to both trade and retail customers.
Following up on quotations and sales enquiries to drive sales.
Maintaining accurate and up-to-date customer records.
Collaborating closely with the purchasing, warehouse, and design teams.
Offering general administrative support to the sales department.

About You:
The ideal candidate will possess:

A friendly, confident, and professional demeanour.
Exceptional organisational skills and great attention to detail.
Proficiency in Microsoft Office applications.
A team-oriented mindset with a positive attitude.
The ability to manage a busy workload effectively.
Previous experience in customer service or sales administration; familiarity with Sage or CRM systems is a plus, though not essential.Benefits:
Our client values its employees and offers a range of enticing perks, including:

28 days of holiday (inclusive of bank holidays).
Contributory pension scheme.
On-site parking facilities.
Comprehensive training and ongoing support.
A welcoming team atmosphere and a modern working environment.

This is a fantastic opportunity to join a leading brand in the interiors industry. If you are ready to take the next step in your career and make a significant impact within a supportive and innovative organisation, please submit your CV along with a short covering letter explaining why you would be an ideal fit for this exciting role.

Don't miss the chance to bring your talent to our client's vibrant team-apply today!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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