Livesmart Manager

About the Role

We are currently recruiting for a Live Smart Scheme Manager to oversee an over-55s housing scheme in Luton.

This is a temporary position created to provide cover following the departure of a permanent member of staff. The building is also currently in the process of being disposed of, so the role is expected to last for up to 18 months, or until the final resident has moved out , whichever comes first.

The successful candidate will play an important role in supporting residents, maintaining the smooth running of the scheme and ensuring appropriate health and safety standards are maintained.

Key Responsibilities

• Maintain regular contact with residents to check on their well being and ensure they are safe and well.
• Follow an agreed schedule of resident welfare checks, ensuring all relevant residents are contacted as required.
• Carry out regular health and safety checks throughout the scheme.
• Report any concerns, issues or maintenance requirements appropriately and follow up where necessary.
• Maintain accurate records and complete relevant administrative tasks.
• Build positive and professional relationships with residents, contractors and other relevant parties.
• Visit residents within their homes as part of the role, while maintaining appropriate professional boundaries.
• Support the day-to-day management and smooth running of the housing scheme.
• Escalate any concerns regarding residents or the building in line with relevant procedures.

About You

We are looking for someone who is:

• Immediately available, or able to start at short notice.
• Confident communicating with residents from a range of backgrounds.
• Friendly, approachable and able to build positive relationships.
• Organised and comfortable completing administrative duties and maintaining accurate records.
• Confident carrying out checks and identifying issues that need to be reported or escalated.
• Comfortable entering and visiting resident's homes as part of routine welfare checks.
• Able to work independently while knowing when to seek support or escalate concerns.
• Professional, reliable and able to maintain appropriate boundaries.

Concierge or housing experience would be advantageous , although candidates from other customer-facing or administrative backgrounds may also be considered where they can demonstrate strong people and organisational skills.

Important

This is not a care giving role . The successful candidate will be responsible for resident welfare checks and scheme management but will not be expected to provide personal care or perform care giving duties.

Rate

17.40 per hour (Umbrella)

Should your skills match the above please send through your updated CV

Eden Brown is acting as an Employment Business in relation to this vacancy.

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